Terms & Conditions

Terms & Conditions

Effective Date: July 11, 2026

Welcome to Hower Commerce. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing our website, creating an account, or placing an order, you agree to comply with these Terms. If you do not agree with any part of these Terms, please do not use our website.

These Terms are intended to provide a clear understanding of the rights and responsibilities of both Hower Commerce and our customers. We encourage you to read them carefully before making a purchase.

1. Acceptance of Terms

By using this website, you confirm that:

  • You are legally capable of entering into a binding agreement under the laws applicable in your jurisdiction.

  • You will use this website only for lawful purposes.

  • You will provide accurate and complete information when creating an account or placing an order.

  • You agree to comply with these Terms, our Privacy Policy, and any additional policies published on our website.

If you do not agree with these Terms, you should discontinue using our website immediately.

2. Changes to These Terms

Hower Commerce reserves the right to modify or update these Terms at any time without prior notice. Changes become effective once they are published on this website.

It is your responsibility to review these Terms periodically. Continued use of the website after changes have been posted constitutes your acceptance of the updated Terms.

3. Eligibility

To purchase products or use our services, you must:

  • Be at least the minimum legal age required in your country or have permission from a parent or legal guardian.

  • Provide accurate and complete personal information.

  • Use a valid payment method where applicable.

We reserve the right to refuse service if eligibility requirements are not met.

4. Account Registration

You may create an account to simplify future purchases and manage your orders.

You are responsible for:

  • Keeping your login credentials confidential.

  • Maintaining accurate account information.

  • Restricting access to your account.

  • Immediately notifying us of any unauthorized use of your account.

Hower Commerce is not responsible for losses resulting from your failure to protect your account credentials.

5. Products and Availability

We strive to display accurate product descriptions, specifications, and images. However:

  • Product colors may appear differently depending on your device or screen settings.

  • Product packaging may vary from the images displayed.

  • Specifications may change due to manufacturer updates.

  • Product availability is subject to stock levels.

We reserve the right to discontinue products or limit quantities without prior notice.

6. Pricing

All prices displayed on our website are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, occasional errors may occur. If a pricing error is identified after an order has been placed, we reserve the right to:

  • Correct the price.

  • Contact you for confirmation.

  • Cancel the order and issue a refund where applicable.

Applicable taxes, shipping charges, customs duties, or other fees may be added during checkout depending on your location.

7. Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Limit purchase quantities.

  • Cancel duplicate orders.

  • Cancel suspected fraudulent orders.

  • Refuse orders that violate these Terms.

If an order is canceled after payment has been received, an appropriate refund will be processed in accordance with our Refund Policy.

8. Payment

We accept various payment methods depending on your location, which may include:

  • Visa

  • Mastercard

  • Mada

  • Apple Pay

  • Google Pay

  • STC Pay

  • Cash on Delivery (where available)

Payments are processed through secure third-party payment providers.

Hower Commerce does not store complete payment card information.

Failure of payment authorization may result in order cancellation.

9. Shipping and Delivery

Delivery times are estimates only and may vary due to:

  • Product availability

  • Courier delays

  • Customs inspections

  • Public holidays

  • Weather conditions

  • Incorrect delivery information

Customers are responsible for providing accurate shipping details. Hower Commerce is not responsible for delays or failed deliveries caused by incorrect addresses supplied by the customer.

Risk of loss or damage generally transfers to the customer upon delivery of the order to the shipping address provided.

10. Returns and Refunds

Returns, exchanges, and refunds are subject to our published Return & Refund Policy.

To be eligible for a return:

  • The item must be unused unless defective.

  • It should be returned in its original condition where applicable.

  • Requests should be submitted within the period stated in our Return Policy.

  • Proof of purchase may be required.

Certain items may not be eligible for return due to hygiene, customization, or legal restrictions.

11. Promotions and Discounts

From time to time, Hower Commerce may offer:

  • Promotional discounts

  • Coupon codes

  • Seasonal sales

  • Bundle offers

  • Loyalty rewards

Unless otherwise stated:

  • Promotions cannot be combined.

  • Discounts have expiration dates.

  • Promotions have no cash value.

  • Misuse of promotional offers may result in cancellation.

We reserve the right to modify or withdraw promotions at any time.

12. Gift Cards

If gift cards are offered:

  • They may only be redeemed through our website.

  • They cannot be exchanged for cash except where required by law.

  • Lost or stolen gift cards may not be replaced unless otherwise stated.

Gift cards may be subject to expiration dates where permitted by law.

13. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Trademarks

  • Product descriptions

  • Images

  • Graphics

  • Videos

  • Icons

  • Website design

  • Text

  • Software

  • Layouts

is owned by or licensed to Hower Commerce and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, or exploit any content without our prior written permission.

14. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or viruses.

  • Interfere with website functionality.

  • Use automated tools to scrape or copy website content without permission.

  • Submit false or misleading information.

  • Engage in fraudulent activities.

Violation of these Terms may result in suspension or termination of access.

15. User Reviews and Content

Customers may submit reviews, ratings, or other content.

By submitting content, you confirm that:

  • It is truthful.

  • It does not violate the rights of others.

  • It is not abusive, defamatory, discriminatory, or unlawful.

  • It does not contain spam or misleading information.

Hower Commerce reserves the right to edit, remove, or refuse user content at its discretion.

16. Third-Party Services

Our website may include links to third-party websites or services.

These links are provided for convenience only.

We are not responsible for:

  • Third-party content

  • External websites

  • Privacy practices

  • Security measures

  • Products or services offered by third parties

Use of third-party websites is at your own risk.

17. Limitation of Liability

To the maximum extent permitted by law, Hower Commerce shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of our website

  • Inability to access the website

  • Product misuse

  • Delayed deliveries

  • Service interruptions

  • Technical issues

  • Data loss

  • Third-party actions

Our total liability, where applicable, shall generally not exceed the amount paid for the specific product giving rise to the claim, unless otherwise required by law.

18. Disclaimer

Our website and all products and services are provided on an "as is" and "as available" basis.

While we strive for accuracy and reliability, we do not guarantee that:

  • The website will always be available.

  • The website will be free from errors or interruptions.

  • Product descriptions will always be free of inaccuracies.

  • The website will be free from viruses or harmful components.

19. Indemnification

You agree to indemnify and hold Hower Commerce, its employees, directors, affiliates, and service providers harmless from any claims, damages, losses, liabilities, or expenses arising from:

  • Your violation of these Terms.

  • Misuse of the website.

  • Infringement of any third-party rights.

  • Fraudulent or unlawful activity conducted through your account.

20. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

By using our services, you acknowledge that you have read and understood our Privacy Policy.

21. Force Majeure

Hower Commerce shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Earthquakes

  • Fires

  • Wars

  • Government actions

  • Labor disputes

  • Internet outages

  • Power failures

  • Pandemic-related disruptions

  • Transportation interruptions

22. Termination

We reserve the right to suspend or terminate your access to our website without prior notice if you violate these Terms or engage in conduct that may harm Hower Commerce, our customers, or our operations.

Termination does not affect any rights or obligations that arose before the termination date.

23. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Hower Commerce operates, unless mandatory consumer protection laws in your country provide otherwise.

Any disputes shall be resolved through the appropriate courts or legal authorities with jurisdiction over the matter.

24. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through the contact information provided on our Contact Us page.

We will make reasonable efforts to respond to inquiries promptly and professionally.

Final Statement

Thank you for choosing Hower Commerce. By shopping with us, you become part of a community that values quality, transparency, and customer satisfaction. We appreciate your trust and are committed to providing a safe, reliable, and enjoyable online shopping experience.